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Showing a notification

Use the Notify outcome to surface a message to the rep — a reminder or heads-up — without stopping the quote.

The Notify outcome shows the rep a message while letting them continue working. It’s the gentle option: a reminder, a heads-up, or a suggestion that doesn’t need to stop the quote.

Use Notify when you want to inform, not enforce. If the situation should stop the quote, use Blocking a quote instead; if it needs a sign-off, use Requiring approval.

  1. Create a Quote Rule and set the conditions that should trigger the message. See Creating a Quote Rule.
  2. Choose the Notify outcome. Select Notify as the rule’s outcome.
  3. Write the message. Keep it short and useful — the rep will see it and keep going. the rule editor with the Notify outcome selected and a message entered
  4. Set it active and save. When a matching quote appears, the rep sees your message and can continue.

To remind reps about a promotion: set a condition for a qualifying product category and use Notify with a message like “This category qualifies for the spring promo — consider adding the bundle discount.”

  • Notifications inform; they don’t enforce. If reps keep ignoring an important one, consider Block or Require Approval instead.